1.      How long have you been cleaning textiles and do you offer a money back guarantee.

2.      Do you charge carpet cleaning by the hour, the square metre or by the room (it should be by the sq tm or sq ft) and can you provide me with a written fixed price quotation (not an estimate)

3.      Can you recognise and make a decision on the best and safest method to clean my expensive furniture.

4.      How long will it take for my carpets to dry ( between 2 and 6 hours)

5.      Do you use any harmful solvents and are your products environmentally friendly

6.      What constitutes an 'extra' charge (you should never in the normal course of the job be charged any hidden extras or for normal spot cleaning procedures).

7.      Can you guarantee my carpets will not shrink (if they can't then go no further)

8.      Are you professionally trained member of a cleaning institute and fully insured including treatment risk insurance.

9.      Do you use approved products only and can you produce Material Safety Data Sheets if necessary.

10.    Can you produce your up to date accreditations and insurance policy on demand.                                                                       

If all the answers to the above questions are to your liking you can then proceed safe in the knowledge that you have done all you can to ensure that the cleaner coming into your home is a bona fida professional operator.

You could of course contact me and I will provide you with a fixed price no obligation quotation. If you are out of the Hertfordshire area then I can put you in touch with a professional no matter where you are in the country.